Job Description & Requirements
As a Food Stand Attendant, you are responsible for working in a fast-paced theme park environment with high pressure situations and work as a team to create seamless experiences for our guests year-round. This role includes accurately taking and filling orders of food and beverage requested by guests, effectively operating cash registers, maintain clean service areas, maintain accuracy of supplies, and inventory of products of assigned areas. Provide exceptional guest service by positively interacting with guests and team members of all ages.
Benefits:
- Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
- Earn complimentary tickets for your friends and family
- Discounts on food and merchandise
- Special events for employees (preview nights for new attractions/events)
- Building lifelong friendships
- Resume building workshops
- Growth opportunities
- Wellness programs
Responsibilities:
- Verify cash balance at the beginning and end of shift. Operate cash register; accepts cash and credit cards; Advise lead cashier on need for cash mid-days and complete change requests, per established procedures.
- Set up the venue, stock, clean, organize and maintain a clean sanitized food service area.
- Process guests’ food and beverage orders and up sell products. Follow all food proper portioning procedures to maintain cost.
- Promote and provide extraordinary guest service for both internal and external guests; answer questions, offer information, and provide assistance in a courteous manner.
- Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
- Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
- Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
- Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
- Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
- Perform other duties as assigned
Qualifications:
- Must be 18 years older
- Previous Customer Service and Cash Handling Experience Preferred
Job Demands:
- Must be able to walk or stand for extended periods of time
- Must occasionally lift and/or move up to 50 lbs, occasionally lift and/or move up to 50 lbs with assistance
- The noise level is generally moderate to high
- Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors
Schedule:
- Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays
Pay:
- $19 per hour
Additional Information:
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing Staffing.Support@udx.com
Our Brand Pillars
These pillars are the foundation of Universal Creative and reflect the values we embody every day.

We are Innovative
We innovate the future. We push the envelope by fusing art and technology to create immersive and unforgettable experiences.

We are Empowered
We push ourselves to be our best. We lead change and solve problems, because the next thing we do should always be better than the last thing we did.

We are Authentic
We want you to be you. We believe that the unique and bold spirit of our team is what fuels our unbridled creativity and unparalleled innovation.
Spice Up Your Career

- Work shoes
- Opportunity for cross training and working in exciting new venues
- Meal vouchers
- Opportunities to advance, based on skill and available positions, to a full-time career in Culinary

Do you love to cook at home and are interested in exploring a career in the kitchen? Start as an Entry-level Cook today and we will teach you the skills through our hands-on and individualized training with our Experienced Chefs and Trainers. Additional Culinary Team Member perks include:
- Work shoes
- Opportunity for cross training and working in exciting new venues
- Meal vouchers
- Opportunities to advance, based on skill and available positions, to a full-time career in Culinary

Do you have at least two years of experience cooking in the kitchen and are looking to take your career to the next level? Grow your talent within our universe with our hands-on and individualized training to make you one of our next leaders in our thrilling, innovative restaurants. Additional Culinary Team Member perks include:
- Work shoes
- Opportunity for cross training and working in exciting new venues
- Meal vouchers
- Opportunities to advance, based on skill and available positions, to more senior leadership within Culinary

If you have the drive, passion, and experience to lead our Team Members to deliver the ultimate innovative dining experience, then we have the career for you! Whether you are a Culinary Team Lead, a Sous Chef, or Executive Chef, we’re seeking leaders with varying levels of experience to help drive our universe to the next level. We offer competitive compensation, fun and unique perks, extensive benefit packages, and a fantastic work culture – all we’re missing is you!
Internships with Universal Orlando

- Paid opportunities to grow your career
- The chance to learn from talented industry professionals and make a valued impact on our Team Members and guests
- A variety of intern-exclusive professional development and networking events
- In addition to all of our internships being paid, you may be eligible for financial assistance towards housing if applicable. Specific details about eligibility would be provided at the time of offer

- Data Analytics
- Event Management
- Engineering
- Finance
- Graphic and Digital Design
- Human Resources
- Information Technology
- Marketing & Sales
- Technical Writing
- Themed Entertainment Design

- Actively enrolled, degree-seeking students.
- Sophomores, Juniors, Seniors or Graduate-level students.
- Minimum 3.0 cumulative GPA preferred (transcripts will be required for verification).
- Job specific qualifications as outlined in the Intern job description.
- Ability to work a minimum of 20 hours a week for approximately 10 weeks.
A Universe of Opportunities

- Quick Service Associate
- Food & Beverage Stocker
- Barista
- Food and Beverage Cash Coordinator
- Host/Hostess
- Tipped Busser
- Tipped Food Runner
- Barback
- Waitperson
- Bartender
- Steward (Dishwasher)
- Line Cook
- Senior Cook
- Chef Assistant

- Attractions Attendant
- Team Lead

- Merchandise Associate
- Gameskeeper
- Merchandise Team Captain

- Merchandise
- Food & Beverage
- Entrance Operations
- Attractions
- Parking & Transportation
- Park Services
- Event Operations
- Tours

- Parking and Transportation
- Turnstiles and Pass Sales
- Guest Services
- Park Services
- Security
- Health Services
- Wardrobe
- and more!
A Universe of Opportunities

- Human Resources
- Facilities Management
- Legal & External Affairs
- Community Relations
- Environmental Health & Safety

- Revenue Management
- Marketing Analytics
- Financial Analysis
- Business Intelligence
- Industrial Engineering

- Operational Finance
- Tax/Financial Reporting
- Accounts Payable/Accounts Receivable/Revenue Accounting
- Financial Planning & Strategy

- Brand Management Strategy & Communication
- Marketing Analytics & Insights
- Digital Marketing & Product Management
- Marketing Communications
- Licensed Partners
- Event Management & Trade Marketing
- Sales: Park, Event, Trade, Consumer, Resort
- Sales Integration
- UPRV/Destination Universal
- Enterprise & Data Management Systems
- Architecture
- Digital Platforms
- Quality Engineering
- Infrastructure
- Governance & Security
RockIT Your IT Career Video Transcript
[DESCRIPTION] Speaker 1 (interviewer) and John (interviewee) walking towards Rip Ride Rockit roller coaster [SPEAKER 1] Hey, John. How's it going? [JOHN]: Good. [SPEAKER 1] We like to do interviews a little differently here at Universal. [JOHN]: Oh…OK. [TEXT] ROCK IT Your IT Career [DESCRIPTION] Speaker 2 (interviewer) and Speaker 3 (interviewee) on Rip Ride Rockit roller coaster. [SPEAKER 2] We're just going to chat a little bit about your IT background and qualifications, OK? [SPEAKER 3] OK. [SPEAKER 2] OK. All right. [SPEAKER 1] Tell me about your understanding of Angular6 and some of its advantages. [SPEAKER 3] It's a JavaScript framework that manages-- [JOHN]: Web applications and apps in JavaScript, HTML, and TypeScript. [DESCRIPTION] Interview on a roller coaster. [SPEAKER 2] Define active directory and how you have utilized it in your career. [SPEAKER 3] Active Directory manages computers and other devices on a network. [JOHN]: I most commonly use it when I'm setting up and managing network printers. [SPEAKER 1] If given a preference, would you prefer a software development or a support- related role? [SPEAKER 3] I totally enjoy supporting more. I like figuring out why something is throwing a complex error or-- [JOHN]: There's the excitement of fixing a complex problem! [SPEAKER 1] What are some of the advantages of the Hadoop platform? [JOHN]: It's a highly scalable framework-- [SPEAKER 3] That manages bit data processing and storage for big data applications. [DESCRIPTION] Roller coaster races up and down hills and around corners, then pulls into the stop at the end. [SPEAKER 2] Thanks so much for taking the time to come in and meet with us. It was great chatting with you. [DESCRIPTION] Logo: Universal Orlando Resort. Text: Visit UniversalOrlandoJobs.com to view all of our IT opportunities. © 2019 BMP. Universal elements and all related indicia TM & © 2019 Universal Studios. All rights reserved.A Universe of Opportunities

Maintain the most technologically advanced ride systems in the world. Problem solving, electromechanical systems expertise and the ability to use good judgment in high pressure situations are just some of the key attributes we are looking for in our Ride and Show Technicians. And, from our Figure Finish and Creative Fabrication Artists who work with our animatronics, skins and silicones, to our Technical Services Warehouse Associates, we have several opportunities for maintaining the fun in a technical capacity here at Universal Orlando.

Maintain the beauty and health of our resort’s plants and trees, in all of our theme parks and the surrounding paths and roadways. We take immense pride in the overall look of our resort grounds.

Our Engineers perform moderate re-design and development efforts for mechanical and electrical structural systems for our state-of-the-art theme park rides and attractions. Our hands-on team helps to deliver unforgettable experiences for our guests.

Maintain all aspects of our resort buildings including exterior facades, concrete work, paint, building controls such as HVAC units, electrical panels, lighting, and plumbing. We look for Technicians with superior skills, attention to detail, and the ability to prioritize multiple work orders.
Island Overview


- Concierge/Locker Attendants
- Cabana/Towel Attendants
- Virtual Line Attendants
- Wearable Attendants

- Cabana Server
- Bartender
- Greeter
- Cashier
- Busser
- Cooks
- And more

- Turnstiles
- Pass Sales
- Guest Services
- Park Services
- Security
- Health Services
- And many more!
A Universe of Opportunities

- Quick Service Associate
- Stocker
- Barista
- Cash Coordinator

- Host/Hostess
- Tipped Busser
- Tipped Food Runner
- Bartender
- Barback
- Waitperson
A Universe of Events

- Bead Captain
- Float Driver
- Event Guide
- Food and Beverage

- Haunted House Attendant
- Scareactor
- Makeup/VFX Artist
- Food and Beverage
- Custodial

- Balloon Handler
- Food and Beverage
- Event Guide
- Float Driver
A Universe of Opportunities

- Turnstile Attendant
- Vacation Planner
- Guest Services

You’ll find special events happening every day at Universal Orlando Resort and our Event Guides are the key to assure they run smoothly. From special events in our Theme Parks, CityWalk, Resort Hotels, and Sound Stages our Event Guides are an integral part of their success. As an Event Guide you’ll greet guests, assist with arrivals, provide information, be responsible for guest control/flow, and provide extraordinary guest service!

- Parking Control Attendant
- Toll Plaza Attendant
- Yacht Captain
- Valet Runner
- Valet Cashier
- Shuttle Driver
- Bus Loop Attendant
A Universe of Opportunities

- Merchandise
- Food and Beverage

- Attractions
- Admissions
- Guest Services
- Parking and Transportation
- Park Services
- Guest Communication Center
- Security
- Event Operations
- Park and Resort Services
A Look at Universal Epic Universe





Universal Creative Internship Video Transcript
[Ariel] The Universal Creative internship program is full of extraordinary opportunities for interns to gain hands-on work experience. [Jeff] Ever since I was a little kid, I always wanted to take part in designing spaces that creates some of the fondest memories for people. [Griffin] The idea of blending technology, engineering, and storytelling really spoke out to me. And I wanted to be an environment where I could learn for those who really know what they're doing. [Ariel] I looked and the job description was amazing. It was literally everything that I've ever wanted out of an internship. [Ana] Some of the cool things that I've been able to do is see a lot of behind the scenes about how the park is run, and just envisioning the future worlds of tomorrow. It's been a really cool experience just to see what's coming up. [Carey] I've done some really cool attraction walkthroughs. I've got to walk through Hulk and Kong Skull Island and Forbidden Journey, and those were really incredible experiences. [Griffin] I think the cool thing about the Universal Creative internship is, you have a lot of opportunities to work with others and do what you want to do. [Jeff] I never expected any sort of company to be like this. [Emily] I really feel like I can be myself here. Everyone's been so opening and welcome. I don't have to put on a mask. I don't have to be somebody that I'm not. I can just be my genuine, authentic self. [Carey] I would say the culture at Creative is really a community and teamwork based. [Ariel] Everyone's so invested into the interns, and that's something unique. [Ana] You can ask a question and you'll always get an answer. [Tyler] Everyone's always happy and I'm willing to help you out when you're trying to learn something new, or you don't know how to do something. [Griffin] And as a student, it's very important to get that career guidance as you go on through more classes, and it's been a really great opportunity to get that in a very open environment. [Carey] For future interns, I would just say network and learn as much as you can. It's a really incredible opportunity and everyone wants to help you out. [Emily] Embrace your time here. Take advantage of your time here because it goes by so fast. [Ana] There's no such thing as you're only doing one job here. [Griffin] You have a lot of opportunities to go outside of your scope of work as an intern. So use it as an opportunity to absorb everything like a sponge. [Ana] Join the Universal Creative team. The possibilities are endless.Be a part of life at U.S.H. Video Transcript
[ON-SCREEN TEXT] Be a part of life at U.S.H. [AUDIO DESCRIPTION] 1. A parking attendant smiles. 2. An attendant gives a button. 3. A guide holds a walkie-talkie by a map. 4. Frankenstein with clawed hands. 5. A guide gives a thumbs up. 6. Dracula. 7 through 11. Scooby Doo gang poses for pictures. 12. Attendant smiles. 13. A cashier sells popcorn. 14 through 20. A busy kitchen staff. 21. A gift shop attendant. 22. An ice cream vendor. 23. A game attendant offers a toy banana. 24 and 25. Drink and toy vendors. 26. A cashier smiles. 27. A theater usher. 28 through 30. Drink stand attendants. 31 and 32. Two mimes blow kisses. 33 through 36. Greeters wave hello. 37. A guide waves us to a bus. 38. A chef holds a door. 39. A chef drizzles caramel. 40 and 41. Two guards 42 and 43. People in windows. 44 and 45. Greeters in uniform. 46. A bartender. 47. Cashier gives us ice cream. 48 and 49. Nest soldiers. 50. A gate attendant waves goodbye. [ON-SCREEN TEXT] Join the Experience. Universal Studios Hollywood. All rights reserved.Spice Up Your Career
[MUSIC PLAYING] [TEXT] SPICE UP YOUR CAREER [DESCRIPTION] Roasted corn on the cob and yellow peppers in metal pans. Burgers on a grill. A hand arranges pizza toppings. Eggs whisked into chocolate batter. [TEXT] FUEL OUR GUEST EXPERIENCES [DESCRIPTION] Chef pipes icing, flames around grilled meat, man roasting corn on the cob, adult and child watch costumed performers. [TEXT] SUPPORT OUR DAILY OPERATIONS [DESCRIPTION] Woman slices vegetables, line of cooks with saute pans. Text, Learn From Our World Renowned Chefs. Woman arranges vegetables, flames in front of cooks behind glass. Text, You Bring The Passion. Cooks prepare ribs and carve fruit. [TEXT] WE'LL PROVIDE THE THRILLS [DESCRIPTION] Chef carves ice with chainsaw. Man in chef hat laughs. [TEXT] Universal element and all related indicia TM & © 2019 Universal Studio. All rights reserved.Team Member Journey

Chef Johnathan Restaurant Chef
Johnathan’s Career Journey
-
2006Busser
-
Line Production Cook2007
-
20081st Cook
-
Sous Chef2015
-
2018Restaurant Chef

Chef Erica Sous Chef
Erica’s Career Journey
-
2004Line Production Cook
-
Senior Cook2006
-
2007Chef Assistant
-
Sous Chef2017
Team Member Journey

Chloe Barback
Chloe's Career Journey
-
2017Service Line
-
Food Runner2017
-
2018Food and Beverage Cash Coordinator
-
Barista2021
-
2022Barback

Suzie Manager – Consumer Insights
Suzie's Career Journey
-
20053rd Party Consumer Research for Universal Orlando
-
Coordinator – Consumer Insights2007
-
2015Supervisor – Consumer Insights
-
Manager – Consumer Insights2018
Team Member Journey

Kristen
Director, Public RelationsKristen's Career Journey
-
2001Ride & Show Attendant (The E.T. Adventure)
-
Public Relations Intern2006
-
Spring & Summer 2007Event Management Temporary Assignment
-
Corporate Sales CoordinatorFall 2007
-
2008Public Relations Coordinator
-
Public Relations Representative2010
-
2013Manager, Public Relations
-
Sr. Manager, Public Relations2019
-
2023Director, Public Relations

Kyle
Director, Information TechnologyKyle's Career Journey
-
2009Programmer Analyst
-
Technical Specialist2014
-
2015Manager, Systems
-
Manager, IT Ops2017
-
2018Manager, IT Parks Tech
-
Senior Manager, IT2018
-
2019Director – Information Technology
Team Member Journey

Jonathan Supervisor, Utilities
Jonathan’s Career Journey
-
2014Electrical Tech II
-
Electrical Tech II2016
-
2017Technical Services – Utilities Coordinator
-
Apprentice Supervisor2020
-
2022Supervisor, Utilities

Michael Supervisor, Ride & Show
Michael’s Career Journey
-
2005Night Park Attendant
-
Ride & Show Maintenance Apprentice2006
-
2007Ride & Show Maintenance 3 Apprentice
-
Ride & Show Maintenance 2 Apprentice2008
-
2009Ride & Show Maintenance 1 Apprentice
-
Show Systems Tech2009
-
2011Show Systems Lead Tech
-
Ride Supervisor2014
Team Member Journey

LaQuindell Supervisor - Volcano Bay Operations
LaQuindell's Career Journey
-
2011Attendant, Park Services-Universal’s Wet n Wild
-
Supervisor, Park Services-Universal’s Wet n Wild2012
-
2017Supervisor, Park Services-Grand Opening Team Universal’s Volcano Bay
-
Supervisor, Aquatics/ Park Operations-Universal’s Volcano Bay2018
-
2020Supervisor Park/Operation Services Universal’s Volcano Bay

Brooke Aquatics Lifeguard Lead
Brooke's Career Journey
-
2017Deep Water Lifeguard
-
Aquatics Lifeguard Lead2018
Team Member Journey

Anthony
Software Developer, Universal CreativeAnthony's Career Journey
-
2016Intern, Engineering
-
Technical Coordinator2017
-
2017Associate Software Developer
-
Software Developer2020

Frances
Sr. Designer, Show/SetFrances's Career Journey
-
2015Intern
-
Associate Show Set designer2015
-
2016Show Set designer
-
Architectural designer2017
-
2019Senior Master Planner
-
Senior Show Set designer2020
Team Member Journey

Anisa
Sr. Manager, Organizational Development (Former UO Intern)Anisa's Career Journey
-
2005Intern in Organizational Development
-
Assorted work around HR2006
-
2007Talent Acquisition Interviewer
-
Rep, Org Development2008
-
2011Sr Rep, Org Development
-
Specialist, Org Development2013
-
2016Manager, Org Development
-
Sr Manager, Org Development2019

Zachary
Representative, Trade MarketingZachary's Career Journey
-
2016Attractions Attendant
-
Intern, In-Market Sales2018
-
2018Coordinator, In-Market Sales
-
Client Marketing Associate2021
-
2022Representative, Trade Marketing
A Universe of Global Opportunities

Universal Orlando Resort is an all-in-one entertainment destination that includes Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk and Universal Orlando Resort hotels. We bring unforgettable experiences alive for our guests, immersing them in legendary stories, fantastic journeys, exciting nightlife and more.

As a theme park built around a working movie studio, we’re all about lights, camera, action. Being part of our team means having fun at work, being part of our guests’ most memorable adventures and bringing the magic of Hollywood to life. We pride ourselves on building a culture based on fun, doing the right thing and creating opportunities to inspire.

At Universal Creative, we design, develop, and deliver the most compelling entertainment experiences imaginable. Our innovative attractions, immersive theme parks, and world-class resorts fuse art and technology to create new standards in the themed entertainment industry.

Universal Studios Japan offers guests around the globe today’s most relevant and popular entertainment experiences. This location, like all our other theme parks, is known for immersive experiences that feature some of the world’s most thrilling and technologically advanced film- and television-based attractions.

Universal Beijing Resort is a widely anticipated theme park destination featuring several all-new attractions along with the best Universal rides, shows and attractions from around the world – plus specially created experiences designed to reflect China's cultural heritage. The initial phase currently under construction will include the world-renowned Universal Studios theme park and Universal CityWalk retail, dining and entertainment complex.