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Life at Universal Orlando
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WHAT’S ON THIS PAGE:

  • Our Values
  • Diversity, Equity & Inclusion
  • Community Involvement
  • Like, Share & Follow Our Universe
  • Benefits
  • Perks
  • Existing Applicant / Current Team Member

Be bold. Be inspiring. Be yourself.

Universal Orlando Resort is an all-in-one entertainment destination that includes Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk and Universal Orlando Resort hotels. We bring unforgettable experiences alive for our guests, immersing them in legendary stories, fantastic journeys, exciting nightlife and so much more. No matter what your background is or where your interests lie, there is a place for you here in our Universe.

Our Values

WE DO THE RIGHT THING

Do what’s right for our team, guests, and business. Act with integrity and show others respect.

WE ARE INNOVATORS

Challenge the status quo. Encourage growth by taking smart and creative risks.

WE DRIVE RESULTS

Show our commitment. Take action to execute flawlessly.

WE ARE TEAM PLAYERS

Be inclusive of others. Collaborate to solve problems.

WE MAKE SAFETY A PRIORITY

For our guests. For our Team Members.

WE VALUE OUR COMMUNITY

Support our diverse and interconnected universe. Positively impact our world.

WE HAVE FUN!

Show passion for our brand. Celebrate our accomplishments.

Diversity, Equity & Inclusion

Our unique backgrounds, stories, skills and perspectives within our culture of inclusion help to ensure that Universal Parks & Resorts is an Employer of Choice. We offer programming for our Team Members to engage, connect and learn more about different cultures, ethnicities, generations, gender and varying abilities. We are One Universe.

Universal Orlando African American Network; Universal Orlando Asian Pacific American Network; Universal Orlando My Abilities Network; Out Universal Orlando; Unidos Universal Orlando; Women’s Network Universal Orlando; Universal Orlando Veterans Network Honoring our American Heroes
Through our programming and initiatives, we highlight authentic perspectives, foster deeper connections among Team Members with similar interests and backgrounds, and create opportunities to share our differences and celebrate the diversity among us. We are focused on the Team Member experience while positively impacting the candidate and Guest experience.
Diversity & Inclusion
Our programming includes Career Development Sessions, Speaker Series, Cultural Competence and Identity Focused Learning, Listening Sessions & Belonging Focus, Community Service Projects, Multicultural Performances, Heritage Celebrations, Focus Groups, Engagement Events and Professional Networking opportunities.

Our Recognitions

  • UCF Inaugural Workplace Diversity & Inclusion Impact Award
  • National Black MBA Supporting Partner Award
  • Beacon Diversity Award
  • Coca-Cola Military Freedom Award
  • National Society of Hispanic MBAs Board Partner Award
  • Employer Supporter of National Guard & Reserve Award
  • Association of Latin Professionals in Finance & Accounting Employer Partner Award
  • 2019 Pride Superstar Award from Central Florida Pride Chamber of Commerce
  • 2020 Corporate Procurement Group of the Year Award from the Hispanic Chamber of Commerce of Metro Orlando
  • 2020 National Corporation of the Year by the Florida State Minority Supplier Diversity Council (please add highlighted text to qualify recognition & cite host org FMSDC)
  • 2020 Buyer of the Year Award by the Florida State Minority Supplier Diversity Council (please add highlighted text to qualify recognition & cite host org FMSDC)
  • 2021 LGBTQ+ Employer of Choice Japan

Community Involvement

Central Florida is more than just the home of Universal Orlando Resort. It’s also home to our friends, colleagues, neighbors, families and communities. We’re proud and happy to dedicate our time and resources to make our home a better place to live, work and play.

Volunteerism

Team Members from Universal Orlando Resort volunteer in the community
We immerse ourselves in service to the community. We take center stage, wearing iconic purple t-shirts known throughout Central Florida as belonging to our energetic teams of volunteers.

Workplace Giving

All hands in at the Universal Orlando Workplace Giving program
Since 2000, Universal Orlando Team Members, along with Loews Hotels employees, have pledged over 19 million dollars in support of charitable organizations. Our annual Workplace Giving program is one of the most successful campaigns in Central Florida.

Art of Tomorrow Scholars Program

Group of students on a stage with 'The Art of Tomorrow' in the backdrop.
This program for high school students is a collaboration between Universal Orlando Resort, the Universal Orlando Foundation™, Orange County Public Schools and Valencia College. Students work closely with Universal’s creative departments and community partners to develop long-term relationships with successful professionals. All who enroll are given an amazing pathway to discover and achieve their true potential.

Exceptional Education Experiences

Team Members from Universal Orlando Resort partner with local schools
We serve as a Partner in Education for our local schools by providing unique learning resources and exciting opportunities for children. We believe that education is an epic adventure and it’s a thrill for us to be part of the journey.

A Caring Community Partner

Team Members from Universal Orlando Resort help out during times of need
We stand with local organizations by providing relief and assistance during times of crisis. We strive to always lend a helping hand to others with individual challenges and to those suffering from widespread natural disasters. We help wherever it’s needed most by working directly with our community partners to make a positive and significant impact.

Bites. Camera. Action.

Group of Universal Orlando team members standing behind a table covered with boxes, breads, and bottled drinks
Universal Orlando Resort, the Universal Orlando Foundation™, Orange County Public Schools and Second Harvest Food Bank™ have partnered to create a mobile food pantry for children and families. Each month during the school year, we host a Farmers Market/Resource Fair at a partner school in Central Florida. These events provide free produce and family food boxes, healthy recipe demonstrations by Universal Orlando Chefs, and the opportunity to learn about locally available resources.

Wish Program

Universal Orlando Resort is a favorite make a wish destination
We partner with wish-granting organizations and foundations around the world to help create memorable vacation experiences for children and adults with life threatening illnesses. Each year, Central Florida welcomes thousands of wish families, and we are proud to play a role in making their visit extraordinary.

Like, Share & Follow Our Universe

Benefits

Finance

Financial planning support. 401(k) retirement plan. Onsite banking. Employee Stock Purchase Program.

Family

Dependent care assistance plan. Discounted child care. Nursing Mothers at Work Program. Adoption assistance.

Time Away

Vacation time. 10 paid company holidays. Parental leave.

Career Development

Career counseling. Tuition Reimbursement program.

Health

Medical, Dental and Vision Plans. Prescription drug program. Short- and long-term disability. Life, dependent life and AD&D insurance. Onsite medical and pharmacy services.

Mind & Body

Get Healthy! Wellness program. Employee Assistance Program. Work-life balance program.

Transportation

Carpooling and bus stops.

*Some or all of the programs and benefits described are available based on Team Member eligibility.

Perks

We have the best perks in the Universe. These little extras really add up to big-time savings and fun!

  • Free admission to Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, SeaWorld® Orlando and Busch Gardens® Tampa Bay (subject to blockout dates)
  • Complimentary park tickets each quarter
  • Discounts on park tickets, passes, food and merchandise
  • Red Carpet and Friends & Family rates at Universal hotels
  • Discounts at local merchants
  • Recognition Programs
  • Team Member Referral Rewards Program
  • Team Member engagement events throughout the year
  • Universal Orlando sports leagues
  • Advance screenings of select Universal movies
  • Discounted movie tickets for Universal Cinemark
  • And much more!

©2019 SeaWorld Parks & Entertainment, Inc. All rights reserved.

Happy group of diverse young people having fun and taking a selfie
Children interact with Team Members dressed as Woody the Woodpecker and his girlfriend Winnie
3 Asian Team Members holding red envelopes
Group of Team Members at the Universal Orlando Resort ‘Our Diverse Universe’ event.
Military veteran enjoys visit to Universal Orlando Resort
Chef at Universal Orlando Resort provides instruction to a student
Team Members volunteer by sorting canned goods for food bank donations.
Two Team Members practicing Chinese calligraphy at Universal Orlando Resort’s Lunar New Year Celebration event.

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Universal Parks & Resorts is an equal opportunity employer.
Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.

Universal Creative is an equal opportunity employer.
Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.

Universal Studios Hollywood is an equal opportunity employer.
Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.

Universal Orlando Resort is an equal opportunity employer.
Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.

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