Engineer II, Controls

Current Team Member?
Access Internal Portal Opens in a new window

Universal Orlando Resort
Job ID: 638859
Category: EngineeringEngineering,
Career Type: Regular (Full-Time)
Location: Orlando, FL

Here you can
maintain the fun.

Use your technical and mechanical skills to keep our resort in perfect working order. That means making sure that our Universe is show ready and safe for our guests!

Job Description & Requirements

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY:

Performs moderately complex re-design and development efforts of show and / or ride control and software systems for theme park rides and attractions to provide increased reliability and operational improvements. Will be required to support downtime recovery efforts when necessary. Duties include troubleshooting, fault analysis, redesign assignments, test and start-up integration of Ride and Show systems. All work shall be in conformance with ASTM F24 Committee guidelines and compliant with applicable codes, regulations and standards including: AISC, ASME, ASTM, ANSI, AWS, JIC, NEC, and OSHA, among others.

MAJOR RESPONSIBILITIES:

Provides and implements detailed design solutions ranging from moderate to complex in order to implement solutions focusing on the improvement of Ride & Show systems in the categories of operational reliability, safety, and serviceability of Ride & Show equipment. Places an emphasized focus on improving system diagnostics, technical training of Ride & Show and Engineering Team Members, and Preventative Maintenance improvement.
Troubleshoots electromechanical systems while conducting fault identification and failure analysis to facilitate downtime recovery during the day-to-day operations of UO parks while being the main liaison between Engineering and our partners in Ride and Show and Operations.
Utilizes project management skills to coordinate and document project status of assigned tasks to give regular and insightful updates to the appropriate attraction management, both operations and Ride & Show as well as Engineering Management. Maintains configuration management of controls hardware and software (drawings) documentation in accordance with Engineering’s guidelines and procedures for proper archiving and security.
Generates engineering documentation to validate design solutions to be implemented by the engineer including but not limited to control system hardware analysis, firmware analysis, code comparison documentation, change bulletins, CAD drawing changes, and training procedures. Generates Acceptance Test Procedures to validate all system design changes in accordance with UDX standards and procedures. Prepares and conducts maintenance training on controls equipment. Performs engineering calculations for design, analysis, test, and implementation of electrical and control systems.
Provides mentorship to early career controls engineers at the Associate and Engineer 1 levels.
Monitors and interfaces with vendors/ride manufacturers to resolve problems and design issues. Prepares and reviews equipment specifications and performs technical evaluation of vendor products/services.
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Performs other duties as assigned.

EDUCATION:

Bachelor’s degree in Electrical Engineering, Electronic Engineering Technology or Computer Engineering required;
Master’s degree in Electrical Engineering, Electronic Engineering Technology or Computer Engineering preferred.

EXPERIENCE:

7+ years of engineering experience in control systems and installation utilizing PLCs, ladder logic, variable frequency drives and servo controls in a theme park;
or equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Certification in Functional Safety from a recognized institution is preferred.

ADDITIONAL INFORMATION:

Required

Knowledgeable in ASTM and F24 standards
Experience in the design of safety-critical systems utilizing ISO 12-100, ISO 13849, IEC 60204, and IEC 62061.
Experience with servo controls as applied to hydraulic, pneumatic, and electromotive motion control systems.
Knowledge of the generation of control system specifications, and acceptance test procedures.
“Hands-on” experience with PLC and automated control systems.
Experience with motor control centers, motor starters, and variable speed drives.
Experience working in diverse teams to accomplish a common goal.
Experience communicating effectively across varying skill sets and knowledge bases to define tasks and project status.
Experience keeping detailed records through a project lifecycle from initiation to completion.
Knowledge of a high-level programming language (“C”, Visual Basic or JAVA).
Knowledge of electrical standards UL 508A, NFPA and NEC.
Experience utilizing the following products and networks:
Programmable Logic Controllers & Programming Software: Rockwell Automation, Siemens, Beckhoff, Omron and/or Pilz
Variable Frequency Drives: Rockwell Automation, ABB, Siemens, and/or Schneider Electric
Human Machine Interfaces: Standalone HMIs (PanelView, SIMATIC, and/or Comfort Panel) and SCADA Systems (FactoryTalk View Studio Edition, WinCC, ICONICS and/or Ignition)
Industrial Communication Networks: Ethernet I/P, EtherCAT, PROFINET, PROFIBUS, DeviceNet, ControlNet, Data Highway Plus, Remote I/O and/or MODBUS)
AC and DC motors and motor control systems.
Experience with troubleshooting and problem-solving of electrical, mechanical, and/or control systems.
Experience communicating and collaborating with diverse teams to complete complex tasks.
Analytical skills to perform engineering calculations for design, analysis, test, and implementation of electrical and control systems.
Proven ability to provide control system management.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Our Brand Pillars

These pillars are the foundation of Universal Creative and reflect the values we embody every day.

We are Innovative

We innovate the future. We push the envelope by fusing art and technology to create immersive and unforgettable experiences.

We are Diverse

We believe we are all capable of doing more than one thing. We achieve the extraordinary by embracing the diverse abilities of our Team Members.

We are Empowered

We push ourselves to be our best. We lead change and solve problems, because the next thing we do should always be better than the last thing we did.

We are Authentic

We want you to be you. We believe that the unique and bold spirit of our team is what fuels our unbridled creativity and unparalleled innovation.

Spice Up Your Career

Looking for not just a job, but a career opportunity? Keeping our kitchens and dishes clean can be just the beginning. Working as a Steward will allow you to work directly with our Chefs and get hands-on experience to grow within our Culinary team. Additional Culinary Team Member perks include:

Work shoes
Opportunity for cross training and working in exciting new venues
Meal vouchers
Opportunities to advance, based on skill and available positions, to a full-time career in Culinary

A Universe of Opportunities

Administration team member seated in a chair with library of books behind her

Universal Orlando’s Administration division supports our entire business operation. As strategic partners, these teams take active roles to assist the organization and drive successful business decisions. And, as an industry leader, our Administration teams strive to maintain our position as a top employer and community partner. Career opportunities include:

Human Resources
Facilities Management
Legal & External Affairs
Community Relations
Environmental Health & Safety

A Universe of Opportunities

Ride & Show Technician examines electromechanical ride system for operational and guest safety

Maintain the most technologically advanced ride systems in the world. Problem solving, electromechanical systems expertise and the ability to use good judgment in high pressure situations are just some of the key attributes we are looking for in our Ride and Show Technicians. And, from our Figure Finish and Creative Fabrication Artists who work with our animatronics, skins and silicones, to our Technical Services Warehouse Associates, we have several opportunities for maintaining the fun in a technical capacity here at Universal Orlando.

Universal Creative Internship Video Transcript

[Ariel] The Universal Creative internship program is full of extraordinary opportunities for interns to gain hands-on work experience. [Jeff] Ever since I was a little kid, I always wanted to take part in designing spaces that creates some of the fondest memories for people. [Griffin] The idea of blending technology, engineering, and storytelling really spoke out to me. And I wanted to be an environment where I could learn for those who really know what they're doing. [Ariel] I looked and the job description was amazing. It was literally everything that I've ever wanted out of an internship. [Ana] Some of the cool things that I've been able to do is see a lot of behind the scenes about how the park is run, and just envisioning the future worlds of tomorrow. It's been a really cool experience just to see what's coming up. [Carey] I've done some really cool attraction walkthroughs. I've got to walk through Hulk and Kong Skull Island and Forbidden Journey, and those were really incredible experiences. [Griffin] I think the cool thing about the Universal Creative internship is, you have a lot of opportunities to work with others and do what you want to do. [Jeff] I never expected any sort of company to be like this. [Emily] I really feel like I can be myself here. Everyone's been so opening and welcome. I don't have to put on a mask. I don't have to be somebody that I'm not. I can just be my genuine, authentic self. [Carey] I would say the culture at Creative is really a community and teamwork based. [Ariel] Everyone's so invested into the interns, and that's something unique. [Ana] You can ask a question and you'll always get an answer. [Tyler] Everyone's always happy and I'm willing to help you out when you're trying to learn something new, or you don't know how to do something. [Griffin] And as a student, it's very important to get that career guidance as you go on through more classes, and it's been a really great opportunity to get that in a very open environment. [Carey] For future interns, I would just say network and learn as much as you can. It's a really incredible opportunity and everyone wants to help you out. [Emily] Embrace your time here. Take advantage of your time here because it goes by so fast. [Ana] There's no such thing as you're only doing one job here. [Griffin] You have a lot of opportunities to go outside of your scope of work as an intern. So use it as an opportunity to absorb everything like a sponge. [Ana] Join the Universal Creative team. The possibilities are endless.

Team Member Journey

“I was always a fan of Universal Orlando Resort and visited the parks frequently growing up, so when I was ready for my first job while in high school, I knew this was the place I wanted to be. But I never imagined that my part-time job would turn into an exciting career! The ability to grow within the organization is one of the things I love most about Universal Orlando. Growth is an important part of the culture and no matter where you begin your journey, there’s opportunity to explore different areas and find your passion. I also love that there’s always something new and exciting happening at our destination for guests, including new attractions, events and more. The constant rollout of innovative new experiences makes it extremely fun and rewarding to be a part of the team!”

Kristen

Director, Public Relations

Kristen's Career Journey

2001

Ride & Show Attendant (The E.T. Adventure)
Public Relations Intern

2006
Spring & Summer 2007

Event Management Temporary Assignment
Corporate Sales Coordinator

Fall 2007
2008

Public Relations Coordinator
Public Relations Representative

2010
2013

Manager, Public Relations
Sr. Manager, Public Relations

2019
2023

Director, Public Relations

Team Member Journey

“When visiting the parks, every Team Member I spoke to expressed how much they loved working at Universal, and their love for the company is what encouraged me to apply. Now after being a part of the Universal family for the past six years, I cannot stress enough how much they value their Team Members. Here they want you to be successful and they provide the training and resources to help.”

Jonathan Supervisor, Utilities

Jonathan’s Career Journey

2014

Electrical Tech II
Electrical Tech II

2016
2017

Technical Services – Utilities Coordinator
Apprentice Supervisor

2020
2022

Supervisor, Utilities

Team Member Journey

“Universal Studios was a huge part of my childhood growing up, introducing me to some of my favorite films like Back to the Future. As an adult, the development of interactive wands for The Wizarding World of Harry Potter™ really opened my mind to the possibilities for creative applications of interactive technology. Since working at Universal Creative, it has become clear why such innovative experiences are not only possible but encouraged. Our work culture is incredibly inclusive and motivating of outside the box thinking and collaboration which leads to world class experiences for our guests. Additionally, the work environment at Universal Creative has been critical to my personal career development. I am regularly encouraged to ask questions, to take creative ownership of my work, to seek out development opportunities for my skills, and to collaborate with my peers across the company. I’ve had the honor of working on multiple world class experiences with Universal Creative and I’m eagerly looking forward to the next challenge.”

Anthony

Software Developer, Universal Creative

Anthony's Career Journey

2016

Intern, Engineering
Technical Coordinator

2017
2017

Associate Software Developer
Software Developer

2020

Team Member Journey

"To me, Universal is a community of passionate, knowledgeable people who are driven to create great impact for our guests and Team Members. In an environment like this, the work I do and the people with whom I have the privilege of partnering makes daily work feel interesting and exciting. I always say I could do what I do for a living anywhere, but I am privileged to do this work here. Our culture allows for learning and movement, and I’ve been lucky to grow by learning from a variety of experiences, including internships, mentoring, park shifts, Team Member advocacy and event support, volunteering, and Diversity, Equity, and Inclusion Team Member Resource Groups. When I ask, “Can I learn about your team and what you do?” I am always given an enthusiastic, welcoming response by leaders across our universe. As I’ve grown here, I’ve watched Universal also grow - opening new parks, rides, and restaurants; growing our footprint across the world; and introducing innovative and cool experiences. It feels like it is always an exciting time to be here, and I can’t wait to be a part of the amazing things we’ll do next!”

Anisa

Sr. Manager, Organizational Development (Former UO Intern)

Anisa's Career Journey

2005

Intern in Organizational Development
Assorted work around HR

2006
2007

Talent Acquisition Interviewer
Rep, Org Development

2008
2011

Sr Rep, Org Development
Specialist, Org Development

2013
2016

Manager, Org Development
Sr Manager, Org Development

2019

Technical Services Team Member arranging plants on a palm tree.

Technical Services Team Member operating electrical high reach equipment.

Technical Services Team Member painting a set of an attraction.

A Universe of Global Opportunities

Universal Orlando Resort is an all-in-one entertainment destination that includes Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk and Universal Orlando Resort hotels. We bring unforgettable experiences alive for our guests, immersing them in legendary stories, fantastic journeys, exciting nightlife and more.