Master Technician, Building Automation Systems -Universal Epic Universe

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Universal Orlando Resort
Job ID: 635981
Category: Facilities/Utilities/ConstructionFacilities/Utilities/Construction,
Career Type: Regular (Full-Time)
Location: Orlando, FL

Here you can
maintain the fun.

Use your technical and mechanical skills to keep our resort in perfect working order. That means making sure that our Universe is show ready and safe for our guests!

Job Description & Requirements

JOB SUMMARY:

Monitor Building Management System (BMS) performance and maintain/update the system site-wide to ensure proper system operation.

MAJOR RESPONSIBILITIES:

Monitor Building Management System performance. Perform system data point monitoring, data point trending, program troubleshooting and changes to the DDC/BMS systems as required by a BMS Tech. Perform annually/ or as required, system and program database backup. Maintain and perform preventative maintenance on the workstation computers and Websup servers as required. Maintain and update JACE licenses and system platform. Modify and maintain BMS graphics. Commission HVAC field controllers and JACE systems. As required/or necessary, modify sequence of operations, add data points, map back data points, create sequence of operation and retrofits/upgrade field controllers.

JOB SUMMARY:

Monitor Building Management System (BMS) performance and maintain/update the system site-wide to ensure proper system operation.

MAJOR RESPONSIBILITIES:

Monitor Building Management System performance. Perform system data point monitoring, data point trending, program troubleshooting and changes to the DDC/BMS systems as required by a BMS Tech. Perform annually/ or as required, system and program database backup. Maintain and perform preventative maintenance on the workstation computers and Websup servers as required. Maintain and update JACE licenses and system platform. Modify and maintain BMS graphics. Commission HVAC field controllers and JACE systems. As required/or necessary, modify sequence of operations, add data points, map back data points, create sequence of operation and retrofits/upgrade field controllers.
Support and Assist Energy Conservation when needed by performing and creating data points for Utilities meters and Energy Dashboard. Perform system data point monitoring, history, trending, program, troubleshooting, communication and changes to the DDC/BMS systems as required by an Energy Conservation Tech.
Perform a daily check to ensure all control systems are online to ensure guest/team member comfort while maintaining maximum energy efficiency. Troubleshooting communication system failures and system performance. Perform preventative maintenance on HVAC DDC/BMS hardware system components to ensure efficient operation. Support and assist BMS Tech and Energy Conservation Tech when needed. Responsible for building and supporting station databases and their interface.
Makes recommendations for system program changes and upgrades to ensure maximum system performance and ensure maximum energy conservation to systems site-wide. Communicate system changes to HVAC/Refrigeration and affected departments.
Provide electronic maintenance support to the Maintenance and Ride & Show Departments as needed.
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Performs other duties as assigned.

SCOPE:

Monitor Building Management System (BMS) performance, and maintain the DDC/BMS system site-wide. Perform trend and history system logs to ensure proper DDC/BMS system operation. Perform updates to the systems as required. Coordinate with contracted service firms for more extensive modifications. Coordinate with BMS technicians to identify and analyze system problems. Make changes to the control systems and upgrades as needed. Provide electronic maintenance support to the Maintenance and Ride & Show Departments as needed. Communicate with HVAC technicians of any changes.

EDUCATION:

High school degree or GED is required
Technical school is preferred
Associate’s degree is preferred

EXPERIENCE:

Minimum 3 years’ electronic systems, programming and control technician is required.
Experience with computers and servers is required.
An equivalent combination of education and experience will be considered.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

A valid Florida Drivers’ License is required to operate company vehicles.
Universal Refrigerant Certificate (Required), Niagara AX Technical Certification (Required), Johnson Control Metasys (Required), Honeywell or any other Direct Digital Control (DDC) System (Preferred).

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Our Brand Pillars

These pillars are the foundation of Universal Creative and reflect the values we embody every day.

We are Innovative

We innovate the future. We push the envelope by fusing art and technology to create immersive and unforgettable experiences.

We are Diverse

We believe we are all capable of doing more than one thing. We achieve the extraordinary by embracing the diverse abilities of our Team Members.

We are Empowered

We push ourselves to be our best. We lead change and solve problems, because the next thing we do should always be better than the last thing we did.

We are Authentic

We want you to be you. We believe that the unique and bold spirit of our team is what fuels our unbridled creativity and unparalleled innovation.

Spice Up Your Career

Looking for not just a job, but a career opportunity? Keeping our kitchens and dishes clean can be just the beginning. Working as a Steward will allow you to work directly with our Chefs and get hands-on experience to grow within our Culinary team. Additional Culinary Team Member perks include:

Work shoes
Opportunity for cross training and working in exciting new venues
Meal vouchers
Opportunities to advance, based on skill and available positions, to a full-time career in Culinary

A Universe of Opportunities

Administration team member seated in a chair with library of books behind her

Universal Orlando’s Administration division supports our entire business operation. As strategic partners, these teams take active roles to assist the organization and drive successful business decisions. And, as an industry leader, our Administration teams strive to maintain our position as a top employer and community partner. Career opportunities include:

Human Resources
Facilities Management
Legal & External Affairs
Community Relations
Environmental Health & Safety

A Universe of Opportunities

Ride & Show Technician examines electromechanical ride system for operational and guest safety

Maintain the most technologically advanced ride systems in the world. Problem solving, electromechanical systems expertise and the ability to use good judgment in high pressure situations are just some of the key attributes we are looking for in our Ride and Show Technicians. And, from our Figure Finish and Creative Fabrication Artists who work with our animatronics, skins and silicones, to our Technical Services Warehouse Associates, we have several opportunities for maintaining the fun in a technical capacity here at Universal Orlando.

Universal Creative Internship Video Transcript

[Ariel] The Universal Creative internship program is full of extraordinary opportunities for interns to gain hands-on work experience. [Jeff] Ever since I was a little kid, I always wanted to take part in designing spaces that creates some of the fondest memories for people. [Griffin] The idea of blending technology, engineering, and storytelling really spoke out to me. And I wanted to be an environment where I could learn for those who really know what they're doing. [Ariel] I looked and the job description was amazing. It was literally everything that I've ever wanted out of an internship. [Ana] Some of the cool things that I've been able to do is see a lot of behind the scenes about how the park is run, and just envisioning the future worlds of tomorrow. It's been a really cool experience just to see what's coming up. [Carey] I've done some really cool attraction walkthroughs. I've got to walk through Hulk and Kong Skull Island and Forbidden Journey, and those were really incredible experiences. [Griffin] I think the cool thing about the Universal Creative internship is, you have a lot of opportunities to work with others and do what you want to do. [Jeff] I never expected any sort of company to be like this. [Emily] I really feel like I can be myself here. Everyone's been so opening and welcome. I don't have to put on a mask. I don't have to be somebody that I'm not. I can just be my genuine, authentic self. [Carey] I would say the culture at Creative is really a community and teamwork based. [Ariel] Everyone's so invested into the interns, and that's something unique. [Ana] You can ask a question and you'll always get an answer. [Tyler] Everyone's always happy and I'm willing to help you out when you're trying to learn something new, or you don't know how to do something. [Griffin] And as a student, it's very important to get that career guidance as you go on through more classes, and it's been a really great opportunity to get that in a very open environment. [Carey] For future interns, I would just say network and learn as much as you can. It's a really incredible opportunity and everyone wants to help you out. [Emily] Embrace your time here. Take advantage of your time here because it goes by so fast. [Ana] There's no such thing as you're only doing one job here. [Griffin] You have a lot of opportunities to go outside of your scope of work as an intern. So use it as an opportunity to absorb everything like a sponge. [Ana] Join the Universal Creative team. The possibilities are endless.

Team Member Journey

“I was always a fan of Universal Orlando Resort and visited the parks frequently growing up, so when I was ready for my first job while in high school, I knew this was the place I wanted to be. But I never imagined that my part-time job would turn into an exciting career! The ability to grow within the organization is one of the things I love most about Universal Orlando. Growth is an important part of the culture and no matter where you begin your journey, there’s opportunity to explore different areas and find your passion. I also love that there’s always something new and exciting happening at our destination for guests, including new attractions, events and more. The constant rollout of innovative new experiences makes it extremely fun and rewarding to be a part of the team!”

Kristen

Director, Public Relations

Kristen's Career Journey

2001

Ride & Show Attendant (The E.T. Adventure)
Public Relations Intern

2006
Spring & Summer 2007

Event Management Temporary Assignment
Corporate Sales Coordinator

Fall 2007
2008

Public Relations Coordinator
Public Relations Representative

2010
2013

Manager, Public Relations
Sr. Manager, Public Relations

2019
2023

Director, Public Relations

Team Member Journey

“When visiting the parks, every Team Member I spoke to expressed how much they loved working at Universal, and their love for the company is what encouraged me to apply. Now after being a part of the Universal family for the past six years, I cannot stress enough how much they value their Team Members. Here they want you to be successful and they provide the training and resources to help.”

Jonathan Supervisor, Utilities

Jonathan’s Career Journey

2014

Electrical Tech II
Electrical Tech II

2016
2017

Technical Services – Utilities Coordinator
Apprentice Supervisor

2020
2022

Supervisor, Utilities

Team Member Journey

“Universal Studios was a huge part of my childhood growing up, introducing me to some of my favorite films like Back to the Future. As an adult, the development of interactive wands for The Wizarding World of Harry Potter™ really opened my mind to the possibilities for creative applications of interactive technology. Since working at Universal Creative, it has become clear why such innovative experiences are not only possible but encouraged. Our work culture is incredibly inclusive and motivating of outside the box thinking and collaboration which leads to world class experiences for our guests. Additionally, the work environment at Universal Creative has been critical to my personal career development. I am regularly encouraged to ask questions, to take creative ownership of my work, to seek out development opportunities for my skills, and to collaborate with my peers across the company. I’ve had the honor of working on multiple world class experiences with Universal Creative and I’m eagerly looking forward to the next challenge.”

Anthony

Software Developer, Universal Creative

Anthony's Career Journey

2016

Intern, Engineering
Technical Coordinator

2017
2017

Associate Software Developer
Software Developer

2020

Team Member Journey

"To me, Universal is a community of passionate, knowledgeable people who are driven to create great impact for our guests and Team Members. In an environment like this, the work I do and the people with whom I have the privilege of partnering makes daily work feel interesting and exciting. I always say I could do what I do for a living anywhere, but I am privileged to do this work here. Our culture allows for learning and movement, and I’ve been lucky to grow by learning from a variety of experiences, including internships, mentoring, park shifts, Team Member advocacy and event support, volunteering, and Diversity, Equity, and Inclusion Team Member Resource Groups. When I ask, “Can I learn about your team and what you do?” I am always given an enthusiastic, welcoming response by leaders across our universe. As I’ve grown here, I’ve watched Universal also grow - opening new parks, rides, and restaurants; growing our footprint across the world; and introducing innovative and cool experiences. It feels like it is always an exciting time to be here, and I can’t wait to be a part of the amazing things we’ll do next!”

Anisa

Sr. Manager, Organizational Development (Former UO Intern)

Anisa's Career Journey

2005

Intern in Organizational Development
Assorted work around HR

2006
2007

Talent Acquisition Interviewer
Rep, Org Development

2008
2011

Sr Rep, Org Development
Specialist, Org Development

2013
2016

Manager, Org Development
Sr Manager, Org Development

2019

Technical Services Team Member arranging plants on a palm tree.

Technical Services Team Member operating electrical high reach equipment.

Technical Services Team Member painting a set of an attraction.

A Universe of Global Opportunities

Universal Orlando Resort is an all-in-one entertainment destination that includes Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk and Universal Orlando Resort hotels. We bring unforgettable experiences alive for our guests, immersing them in legendary stories, fantastic journeys, exciting nightlife and more.