Generalist, Human Resources – Park Operations (Employee Relations)
Current Team Member?
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Current Team Member?
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Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.
Position will be on-site. Flexible availability will be needed based on business needs to assist our Team Members.
Provides HR counsel and support to Supervisors/Managers and hourly Team Members, with heavy emphasis on maintaining positive employee relations. Supports the execution of human resources activities related to policy interpretation,
Universal Orlando’s Administration division supports our entire business operation. As strategic partners, these teams take active roles to assist the organization and drive successful business decisions. And, as an industry leader, our Administration teams strive to maintain our position as a top employer and community partner. Career opportunities include:
Using analytics to make the most of data, we are continually focused on process improvement, revenue management, capacity planning, labor planning, and optimization. The insights produced by our Data Analytics teams helps drive our business and leaves a lasting impact on our global organization and our guests’ experience. Career opportunities include:
Our Finance teams support the strategy and operation of our business by designing, implementing, and monitoring our financial policies and processes. By planning, organizing, auditing, accounting for and controlling the company’s finances, these teams ensure that we have stable and sustainable growth. Career opportunities include:
Our innovative Marketing professionals determine the demand for the products and services offered by our company and create compelling content to keep consumers engaged. These teams work to create brand strategy, track trends, and connect our consumers with our Universe. Our strategic Sales teams deal with the market directly and through them, our marketing becomes concrete and personalized. Career opportunities include:
Technology is at the center of everything we do. Our technical teams develop and support all our cutting-edge infrastructure and collaborate with cross-functional teams across the company. Parks Technology at Universal Orlando means innovation, security, support, sustainment, solutions, and usability. Career opportunities include:
“I was always a fan of Universal Orlando Resort and visited the parks frequently growing up, so when I was ready for my first job while in high school, I knew this was the place I wanted to be. But I never imagined that my part-time job would turn into an exciting career! The ability to grow within the organization is one of the things I love most about Universal Orlando. Growth is an important part of the culture and no matter where you begin your journey, there’s opportunity to explore different areas and find your passion. I also love that there’s always something new and exciting happening at our destination for guests, including new attractions, events and more. The constant rollout of innovative new experiences makes it extremely fun and rewarding to be a part of the team!”
Kristen
Director, Public Relations“Universal has been an absolutely EPIC place to work and grow my career over the years. From the open and accommodating culture that we have that is fostered by our fantastic Team Members to our amazing leadership team that encourages us to climb higher every day, I cannot imagine wanting to develop myself anywhere else. Having mentors and leaders recognize my potential before I was aware of it myself has truly been a life-changing experience for me; I can only hope to continue that tradition on my own career path to elevate others to recognize that spark inside themselves as well. All while being able to bring my true self to work. Plus, look at all of the amazing attractions and experiences we help deliver!”
Kyle
Director, Information Technology