Assistant Manager Show Quality

• A BFA or 5+ years working in themed entertainment preferred.
• Minimum 3+ years in a live entertainment or theatrical environment.
• Previous experience in choreography and dance is highly preferred.
• Prior directorial, teaching or training experience preferred.
• Script Writing and storytelling experience preferred.
• Managerial or supervisory experience of departments and personnel.
• Must be available to work on weekends, holidays and nights as required.
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day.
• Ability to read, interpret and follow documents such as safety rules, operating and maintenance instructions, procedure manuals and union contracts.
• Ability to write reports, business correspondence, and training documentation. Power Point presentation experience a plus.
• Ability to effectively deliver performance notes and answer questions in one-on-one and group settings.
• Strong interpersonal and analytical skills.
• Strong time management skills.
• Ability to partner across business units.
• Demonstrates ability to work independently under pressure; proactive thinker/self-starter.

• USH Entertainment Department is committed to promoting a collaborative, productive, and engaging workplace for all Team Members.  We require Managers and Supervisors to lead by example promoting a professional, inspiring, fun, and teamwork-oriented work culture.
• General Knowledge and Skills Required:  Managers: Managers shall have the ability to read, interpret and follow documents such as safety rules, operating and maintenance instructions and procedure manuals.  The Manager shall be able to write reports, business correspondence and procedure manuals.  Manager will be able to effectively communicate, present information, and answer questions in one-on-one and group settings. 
• Communicating and influencing: Managers are required to communicate effectively with people at all levels in the organization, including providing specific, timely feedback to managers and others to work together more effectively.
• Managing Others: Identify required skills and criteria to ensure best quality hiring. Demonstrate the ability to assess performance and take appropriate coaching, corrective action, or termination if necessary. Provide associates with all the information, history and resources they need to do their jobs and to feel a partnership with the organization. Coach and develop Team Members for current and future responsibilities.  Communicate performance goals and standards routinely so that Team Members understand expectations and how they are linked to organization and department vision, values, and goals. Provide regular, specific feedback that Team Members can use to continuously improve performance. Demonstrate a commitment to organizational initiatives with words and actions. Encourage Team Members to contribute; recognizing, reinforcing, and rewarding contributions. Encourage Team Members to be innovative and willing to take risks, tolerating well-intentioned mistakes.
• Quality and partner focus: Continuously look for ways to refine and improve work processes to achieve better results. Follow through on commitments made to internal and external partners.

KEY COMPETENCIES

• Maximizing resources: Work collaboratively with all Team Members in the organization and support others when requested. Seek expertise, advice, and perspectives from a variety of sources both within and outside the organization to ensure a high work standard and an engaging culture for Team Members. Maintain a productive balance between the concern for people and concern for work results.
• Project Management:  Design: Design/develop plans for accomplishing objectives, monitoring status, and providing regular status updates.  Provide relevant information to others in a timely manner and follow through with commitments made to others.  Recognize the broader implications of a project; doing all that should be done, not just as directed.
• Learning and adapting:  Remain: Remain productive during periods of ambiguity, uncertainty and change. Demonstrate a willingness to take on new challenges, responsibilities, and assignments. Proactively utilize slower periods to improve work and or work environment; equipment maintenance, archiving, general organization, etc.
• Leadership:  Set a positive, productive and communicative tone as a leader in the department.  Partner with the leadership team when representing policies and procedures, remaining positive with Team Members, and voicing concerns directly to leadership.  Consistently exhibit an “open door” demeanor which fosters approachability, professionalism and openness.  Be available to all Team Members equally, treating all Team Members fairly.  Promote healthy, collaborative and positive tone/vibe in venues, areas and/or elements.