Health Services Nurse Lead – Occupational Health

We are seeking an experienced Occupational Health Nurse to join our Health Services team in a dynamic, high-volume operational environment. This role is ideal for a registered nurse with a strong background in occupational health, employee health, workplace injury management, and clinical team leadership who is passionate about supporting Team Member health, safety, and operational readiness.

The Health Services Nurse Lead is a hands-on clinical and operational leader responsible for supporting occupational health services, workplace injury evaluation and follow-up, employee health programs, and day-to-day Health Services operations. In this role, the Nurse Lead provides shift coordination, clinical guidance, documentation review, coaching, mentoring, quality oversight, and operational support to Health Services Team Members while also assisting with on-site medical response needs in a fast-paced theme park environment.

Benefits:

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities 
• Wellness programs

Responsibilities:

• Provide occupational health nursing services with a focus on workplace injury evaluation, employee health support, documentation, and follow-up.
• Serve as the on-duty operational lead when assigned, helping ensure safe, effective, and efficient Health Services operations.
• Coordinate daily staffing assignments, break schedules, workload distribution, and operational coverage.
• Support workplace injury triage, evaluation, documentation, escalation, and case follow-up in alignment with company procedures.
• Partner with EHS, Operations, Human Resources, Risk Management, and Workers’ Compensation teams on injury management, restricted duty, return-to-work, and related follow-up.
• Assist with employee health programs, including medical surveillance, exposure follow-up, vaccination or health screening programs, fitness-for-duty support, and other occupational health initiatives as applicable.
• Review occupational health and clinical documentation for accuracy, completeness, regulatory alignment, and timely follow-up.
• Provide day-to-day coaching, mentoring, onboarding, training, and skills reinforcement for new and existing Health Services Team Members.
• Serve as a clinical and operational resource during occupational health encounters, Team Member or guest medical incidents, and other emergent or non-emergent situations.
• Identify injury trends, documentation concerns, operational issues, and opportunities for improvement, and communicate prevention-focused recommendations to leadership.
• Support audits, investigations, training programs, readiness activities, quality assurance reviews, and departmental projects.
• Promote professionalism, accountability, safety, service excellence, teamwork, and inclusion.
• Performing other duties as assigned.

Qualifications:

• Current Registered Nurse (RN) license in the State of California.
• Minimum of 5 years of nursing experience, preferably in occupational health, employee health, workers’ compensation, case management, workplace injury management, urgent care, emergency care, or a comparable clinical setting.
• Current Basic Life Support (BLS) certification.
• Experience serving as a lead, charge nurse, preceptor, trainer, supervisor, or similar clinical leadership role.
• Working knowledge of workplace injury documentation, Workers’ Compensation processes, return-to-work coordination, and OSHA or Cal/OSHA compliance requirements.
• Strong leadership, coaching, communication, collaboration, problem-solving, and conflict-resolution skills.
• Ability to manage multiple priorities, support team members, and make sound decisions in a fast-paced operational environment

Preferred Qualifications:

• Occupational health-related certifications such as CAOHC, COHN, COHN-S, CCM, CDMS, or similar certifications.
• Experience in occupational health, employee health, industrial clinic, workers’ compensation, case management, return-to-work coordination, or workplace injury management programs.
• Experience with OSHA or Cal/OSHA recordkeeping, exposure response, medical surveillance, regulated workplace health programs, or occupational health compliance activities.
• Experience supporting healthcare operations in an entertainment venue, hospitality environment, event medicine setting, theme park, urgent care, emergency care, or other high-volume operational environment.
• Experience conducting quality assurance reviews, documentation audits, competency assessments, and clinical process improvement activities.
• CPR/BLS Instructor certification.
• Experience developing, facilitating, or delivering staff training programs.

Schedule:

• This is a full-time position requiring a minimum of 40 hours per week on a set schedule. Available schedule options may include Sunday–Wednesday or Wednesday–Saturday. Candidates must be available to work evenings, weekends, holidays, and varying shift lengths based on operational needs, business seasonality, and special events.

Pay:

• $46.90 per hour

Additional Information:

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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